Providing the Best Technology
At DeKalb County Eastern CSD we strive to provide students with the best technology experience possible. We want to ensure that the technology utilized in the classroom is helping to advance the learning experience not distract from it. We are constantly researching new technology and its practical uses in the classroom.
We currently utilize Google G-Suite software as well as Schoology for our Learning Management System (LMS) and PowerSchool for our Student Information System (SIS). All of these programs have status pages. (listed in the Additional Information links)
On these pages, you are able to see the current status of the site. These pages are helpful if you are experiencing issues with a particular program. These status sites allow you to know if it is an issue with the program itself or a localized issue with just your device. We encourage you to check these status pages prior to contacting the IT Support team.
Student Tech Support
Student tech support is handled within each individual school
Teacher Tech Support
Teacher tech support must be submitted through the HelpDesk